The ‘S.T.I.R.S.’ Model for Emotionally Intelligent Feedback
Bearing the principles for delivering emotionally intelligent feedback from the previous article in mind, here are the steps for actually delivering the feedback. As a reminder that what you should be...
View ArticleThe Emotionally Intelligent Way To Receive Feedback
There are four possible reactions when someone gives us feedback, depending on a combination of how open we are to the feedback and how confident we are in our own ability to handle and learn from...
View ArticleWhat Research Says About How To Give Feedback
I came across a useful short article in the New York Times by Alina Tugend summarising research into the effects of ‘bad’ events (setbacks, losses, criticism) versus ‘good’ events (progress, gains,...
View ArticleWhy It’s Better, And More Accurate, To Give Positive Feedback
Objective appraisal is impossible Although feedback is famously “the breakfast of champions”, nobody likes getting negative feedback. Now a new book, Nine Lies About Work: A Freethinking Leader’s Guide...
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